These are the terms and conditions governing your use of the website www.esoouk.com (hereinafter referred to as "the Site") and the general principles for the website constitutes your binding obligations towards esoouk.com (hereinafter referred to as esoouk.com). This Agreement is effective upon acceptance in registration for new registering users; esoouk.com may amend the User Agreement at any time by posting the amended terms on the Site under annoucements. All amended terms shall automatically become effective thirty days after they are posted on the Site and any subsequent use of the Site shall be governed by such amended terms. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement. If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses Of the User Agreement.
You must read, agree with and accept all of the terms and conditions contained in this
User Agreement and esoouk.com's Privacy Policy, which include those terms and
conditions expressly set out below and those incorporated by reference, before you may
become a member of esoouk.com. We strongly recommend that, as you read this User
Agreement, you also access and read the information contained in the other pages and
websites referred to in this document, as they may contain further terms and conditions
that apply to you as an esoouk.com user. Please note: underlined words and phrases are
links to these pages and websites. By accepting this User Agreement, you also agree that
your use of websites of any subsidiaries and affiliates will be governed by the User
Agreement and Privacy Policy posted on those websites.
Term 1: Eligibility of Membership
1. Membership Eligibility
Use of the Site is available only to persons who can form legally binding contracts under applicable law of the UK. Persons who are "incompetent to contract" including minors, are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, you cannot register as a member of the Site and cannot sell, purchase or bid for any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site provided that such purchase the sale or purchase of which to/by minors is strictly prohibited. esoouk.com reserves the right to terminate your membership and refuse to provide you with access to the Site if esoouk.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by esoouk.com. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement.
2. Your Account and Registration Obligations
If you use esoouk.com, you are responsible for maintaining the confidentiality of your
account and Password and for restricting access to your computer, and you agree to
accept responsibility for all activities that occur under your account or Password.
You agree to:
2.1. Provide true, accurate, current and complete information about you as prompted by esoouk.com's registration form (such information being the "Personal Information")
2.2. You must not include any of your contact details such as email addresses or mobile number etc in your username.
2.3. Maintain and promptly update your Personal Informtion via "my esoouk" to keep it
true, accurate, current and complete. If you provide any information that is untrue,
inaccurate, not current or incomplete or if esoouk.com has reasonable grounds to suspect
that such information is untrue, inaccurate, not current or incomplete, or not in accordance
with the User Agreement, esoouk.com has the right to indefinitely suspend or terminate
your membership and refuse to provide you with access to the Site.
Term 2: Communication & Fees
1. Electronic Communications
When you visit the Site or send emails to us, you are communicating with us electronically.
You consent to receive communications from us electronically. We will communicate with
you by email or by posting notices under announcements this can be viewed by logging in
to "My esoouk" on the Site. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal requirement that
such communications be in writing. esoouk.com requires your consent during the
registration process to tick the newsletter box in order for esoouk.com to occasionally send
you promotional emails from. These emails announce new changes and features added to
the site to enhance your auction experience as well as any special promotional auctions
that maybe hosted by esoouk.com Kindly refer to our privacy policy for more details on the
use of your personal information.
2. Fees and Services.
Membership on the Site is free. esoouk.com does not charge any fee for browsing, bidding
and buying on the Site. esoouk.com charges Transaction Fees to all sellers when their
item is successfully sold on the Site and Listing Fees are charged to Sellers who use the
Listing Feature/s for listing their items. Before you list an item for sale through the Site, we
request you to review our Fees & Credit Policy, which is hereby incorporated by reference
into this agreement.
The Fee Charging and Credit policies on esoouk.com are effective from 1st April 2011.
However, esoouk.com reserves the right to change its Fee Charging and Credit policies
from time to time. In particular, soouk.com may at its sole discretion introduce new
services and modify some or all of the existing services offered on the Site. In such an
event esoouk.com reserves the right to introduce fees for the new services offered or
amend/introduce fees for existing services, as the case may be. Changes to the Fee
Charging and Credit policies shall be posted on the Site under announcement and such
changes shall automatically become effective immediately after they are posted on the
Site. Unless otherwise stated, all fees shall be quoted in your country currency. You are
responsible for paying all fees associated with the use of the Site and you agree to bear
any and all applicable taxes, charges, etc. levied thereon. esoouk.com reserves the right
to issue a warning, temporarily /indefinitely suspend or terminate your membership and
refuse to provide you with access to the Site in case of non-payment of fees by you to
esoouk.com. esoouk.com also reserves the right to take legal action in case of nonpayment
of fees by you to esoouk.com.
Term 3: Use of the Site
1. Use of the Site
You agree, undertake and confirm that your use of the Site shall be strictly governed by the
following binding principles:
1.1. "Your Information" is defined as any information you provide to us or other users of the
Site in the registration, bidding, buying or listing process, in the feedback area or through
any e-mail feature. You are solely responsible for Your Information, and we act as a
passive conduit for your online distribution and publication of Your Information.
1.2. Your Information (or any items listed):
1.2.1. shall not be false, inaccurate or misleading;
1.2.2. shall not be fraudulent or involve the sale of counterfeit or stolen items;
1.2.3. shall not infringe any third party's intellectual property, trade secret or other
proprietary rights or rights of publicity or privacy;
1.2.4. shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any
item, the dealing of which is prohibited or restricted in any manner under the provisions of
any applicable law, rule, regulation or guideline for the time being in force. Without
prejudice to the generality of the above, esoouk.com does not permit transactions in the
following items:
1.2.4.1. "Securities", including shares, bonds, debentures, etc. and/or any other financial
instruments/assets of any description.
1.2.4.2. Living, dead creatures and/or the whole or any part of any animal which has been
kept or preserved by any means whether artificial or natural including rugs, skins,
specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other
animal products of any description the sale and purchase of which is prevented or
restricted in any manner by applicable laws.
1.2.4.3. Weapons of any description.
1.2.4.4. Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of
any description, medicines, palliative/curative substances.
1.2.4.5. Used cellular phone SIM Cards, except if the transaction is in accordance with the
local operators' rules pertaining to transfer of ownership.
1.2.5. Shall not be defamatory, trade libellous, unlawfully threatening or unlawfully
harassing;
1.2.6. Shall not be obscene or contain pornography or contain any "indecent
representation of women or men."
1.2.7. shall not contain any viruses, Trojan horses, worms, time bombs, cancel bots,
Easter eggs or other computer programming routines that may damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system, data or personal information;
1.2.8. shall not create liability for us or cause us to lose (in whole or in part) the services of
our ISPs or other suppliers; and
1.2.9. shall not link directly or indirectly to or include descriptions of items, goods or
services that:
1.2.9.1. Are prohibited under the User Agreement or any other applicable law.
1.2.9.2. Are identical to other items you have up for auction but are priced lower than your
item's price, the reserve price of the item or minimum bid amount;
1.2.9.3. Are concurrently listed for sale on a web site other than the esoouk.com Site;
or
1.2.9.4. You do not have a right to link to or include.
1.3. Solely to enable esoouk.com to use the information you supply us with, so that we are
not violating any rights you might have in Your Information, you agree to grant us a nonexclusive,
worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple
tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you
have in Your Information, in any media now known or not currently known, with respect to
Your Information. esoouk.com will only use Your Information in accordance with the User
Agreement and esoouk.com's Privacy Policy.
1.4. You represent and confirm that you shall be the sole and exclusive legal owner of all
items, goods or products of any description that you wish to offer for sale on the Site. You
shall have complete right, title and authority to deal in and offer for sale such items, goods
or products.
1.5. In the event that any transaction or attempted transaction relating to any item, good or
service which is in violation of this User Agreement or applicable law comes to your
knowledge, you shall take all steps to inform esoouk.com via the "Contact Us" link on the
homepage of the same.
1.6. You shall not, either alone or in conjunction with other Users, manipulate or attempt to
manipulate the prices of any item or services being sold or purchased on the Site.
1.7. You shall comply with all applicable Domestic and International Laws, Foreign
Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to VAT,
Income Tax, Service Tax, Central Excise, Custom Duty) regarding your use of our service
and your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items
or services. You shall not engage in any transaction in an item or service, which is
prohibited by the provisions of any applicable law.
1.8. From time to time, you shall be responsible for providing information relating to the
items or services proposed to be sold by you. In this connection, you undertake that all
such information shall be accurate in all respects. You shall not exaggerate or over
emphasize the attributes of such items or services so as to mislead other Users in any
manner.
1.9. You will not disclose your contact details like Phone number, address, emailing
address in bidding, buying or listing process, or anywhere on the Site including the My
Reputation area, discussion forum or through any e-mail feature to bypass esoouk.com.
Term 4: esoouk Provides Auction Services Only
1. Platform for Communication
The Site is only a venue and a platform allowing Users to meet and interact with one
another for their transactions. esoouk.com is not and cannot be a party to or control in any
manner any transaction between two Users of the Site. Consequently:
1.1. esoouk.com is not responsible for any non-performance or breach of any contract
entered into between Users. esoouk.com cannot and does not guarantee that the
concerned Users will perform any transaction concluded on the Site. esoouk.com shall not and is not required to mediate or resolve any dispute or disagreement between Users.
1.2. esoouk.com does not make any representation or Warranty as to the attributes (such
as quality, worth, marketability, etc.) of the items or services proposed to be sold or
purchased on the Site. In particular, esoouk.com does not implicitly or explicitly support or
endorse the sale or purchase of any items or services on the Site. esoouk.com accepts no
liability for any errors or omissions, whether on behalf of itself or third parties.
1.3. esoouk.com does not make any representation or warranty as to the attributes (such
as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to
independently verify the bona fides of any particular User that you choose to deal with on
the Site and use your best judgment in that behalf.
1.4. The Site is a channel of communication whereby the Users can reach a larger
audience to buy and sell items or services. esoouk.com is only providing a platform for
communication and it is agreed that the contract for sale of any of the products or services
shall be a strictly bipartite contract between the Seller and the Winning bidder/buyer. At no
time shall any right, title or interest over the items vest with esoouk.com nor shall
esoouk.com have any obligations or liabilities in respect of such contract. esoouk.com is
not responsible for unsatisfactory or delayed performance of services or damages or
delays as a result of items, which are out of stock, back ordered or otherwise unavailable.
All items are offered only for a restricted time and only for the available supply.
1.5. You shall independently agree upon the manner and terms and conditions of delivery,
payment, insurance etc. with the other registered Users that you transact with.
1.6. You release and indemnify esoouk.com and/or any of its staff and representatives
from any cost, damage, liability or other consequence of any of the actions of the Users of
the Site and specifically waive any claims that you may have in this behalf under any
applicable law. Notwithstanding its reasonable efforts in that behalf, esoouk.com cannot
control the information provided by other Users, which is made available on the Site. You
may find other User's information to be offensive, harmful, inaccurate, or deceptive. Please
use caution, common sense, and practice safe trading when using the Site also use our "Tips of Trading Safely" on the homepage to guide you. Please note that there are also
risks of dealing with foreign nationals, underage persons or people acting under false
pretence.
Term 5: Privacy & Payment
1. Privacy
We do not sell or rent your personal information to third parties for their marketing
purposes without your explicit consent and we only use your information as described in
the Privacy Policy. We view protection of users' privacy as a very important community
principle. We understand clearly that you and Your Information is one of our most
important assets. We store and process Your Information on computers located in the UK,
that are protected by physical as well as technological security devices. If you object to
your Information being transferred or used in this way please do not use the Site.
2. Payment
Payments for items on the Site can be made through the online payment facility provided
called Paypal. At present Paypal supports Master card, Visa, Visa Electron, Solo, Maestro,
American Express, Direct Debit payments. By using Paypal you agree to be bound by the
terms and conditions governing the use of Paypal.
By providing an online payment facility on the Site through Paypal, esoouk.com is merely
facilitating the making of online payments by buyers as per their contractual obligations to
the sellers on the Site and esoouk.com is not involved in the process of buying and selling
of items on the Site. All sales and purchases on the Site continue to be bipartite contracts
and esoouk.com is not responsible for any non-performance or breach of any contract
entered into between the buyers and the sellers. esoouk.com is merely a platform for
communication as set out in the section above.
Term 6: Breach of Agreement
1. Breach
Without limiting other remedies, esoouk.com may limit your activity, immediately remove
your bids, or end your listing, warn other Users of your actions, immediately temporarily/
indefinitely suspend or terminate your membership, and/or refuse to provide you with
access to the Site:
1.1. If you breach the User Agreement or the documents it incorporates by reference;
1.2. If esoouk.com is unable to verify or authenticate any information you provide;
or
1.3. If it is believed that your actions may cause legal liability for you,
other Users or esoouk.com.
esoouk.com may at any time at its sole discretion reinstate suspended Users. A User that
has been indefinitely suspended may not register or attempt to register with esoouk.com or
use the Site in any manner whatsoever until such time that such User is reinstated by
esoouk.com. Notwithstanding the foregoing, if you breach the User Agreement or the
documents it incorporates by reference, esoouk.com reserves the right to recover any
amounts due and owing by you to esoouk.com and to take strict legal action including but
not limited to a referral to the legal authorities/ initiating criminal proceedings against you.
Term 7: Bidding and Buying
1. Bidding and Buying
All bids (under the Auction format) and all purchases (under the Buy It Now format) on the
Site are a firm commitment to purchase. If you are the purchaser/highest bidder for any
item and your purchase/ bid is accepted by the seller ("Winning buyer"), you are obligated
to complete the transaction with the seller. An action to purchase or bids may be increased
in price or volume later but may not be withdrawn. Purchases/Bids cannot be cancelled.
By purchasing/bidding on an item you agree to be bound by the conditions of sale included
in the item's description (or linked to from the description) so long as those conditions of
sale are not in violation of the User Agreement or unlawful. In case of consumer goods,
sellers on the Site may or may not specify the retail prices of the items being sold. You are
advised to independently verify the retail prices of such items if you so desire. esoouk.com
strongly advises you not to test the site with false bids/purchases, as it will put you at
substantial personal legal risk. It is a crime to use a false name, other false personal
information or a known invalid Credit Card to bid. Wilfully entering erroneous or fictitious
bids may result in prosecution by esoouk.com. As a Winning buyer you must contact the
seller within 48 hours of auction closing successfully. In the event of Dual Winning Buyers
displayed online for a Single Auction, the User who has received the Winning Email will be
the rightful Winning buyer and beyond that there is no liability. Please be aware that even if
you do not give esoouk.com your real name, your Web browser transmits a unique
address to us, which can be used by law enforcement officials to identify you. As buyers
on the Site we encourage you to post feedback (leave comments) on the seller after the
auction is closed.
2. Priority in Bidding
In order to qualify and be identified as a successful bid, the following priority parameters
will be followed:
2.1. Price: The higher price bids always supersedes the lower price bids;
2.2. Quantity: Between bids of the same price, the bid for the higher quantity shall
supersede;
2.3. Time: Between bids of the same price and for the same quantity, the bid which was
placed prior in point of time shall supersede.
esoouk.com's decision on the success or otherwise of a bid shall be final and binding. It
reserves the right to reject or void bids, whether winning or not, that it deems not to have
been made in good faith, or that are restricted or prohibited.
Term 8: Selling &Hosting Auctions
1. Selling
As a registered member, you may list item/s for sale on the Site. You must be legally able
to sell the item(s) you list for sale on our Site. You must ensure that the listed items do not
infringe upon the intellectual property, trade secret or other proprietary rights or rights of
publicity or privacy rights of third parties. Listings may only include text descriptions,
graphics and pictures that describe your item for sale. All listed items must be listed in an
appropriate category on the Site. Soliciting business offline or outside of the Site, by
indicating your contact details (e.g. contact phone number, address or e-mail ID) in the
item listing or elsewhere on the Site other than in the Registration data is expressly
prohibited and would be considered as a breach of the User Agreement. All listed items
must be kept in stock for successful fulfilment of sales. The listing description of the item
must not be misleading and must describe actual condition of the product. If the item
description does not match the actual condition of the item, you agree to refund any
amounts that you may have received from the buyer. You agree not to list a single product
in multiple quantities across various categories on the site. esoouk.com reserves the right
to delete such multiple listings of the same product listed by you in various categories.
If you receive at least one bid at or above your stated minimum price (or in the case of
reserve auctions, at or above the Reserve Price i.e. the reserve price as defined by the
seller in a reserve auction), you are legally obligated to complete the transaction sale
contract with the Winning buyer upon the item's sale online. You must contact the Winning
buyer within 48 hours of item selling successfully and supply the item to the Winning buyer
in a merchantable condition within 48 hours of receiving the payment from the Winning
buyer, unless there is an exceptional circumstance, such as:
1.1. The Winning buyer fails to meet the terms of your listing (such as payment method),
or
1.2. You cannot authenticate the Winning Buyer's identity. Without limiting any other
remedies, esoouk.com may suspend or terminate your account if you are found to have
engaged in fraudulent activity in connection with the use of the Site. As sellers on the Site
we encourage you to post feedback on the buyer after the auction is closed.
2. Auction Close
An auction will be considered as successfully closed if it receives at least one bid prior to
the Auction End Date i.e. the date and time (as specified in that particular auction) beyond
which bids shall not be accepted. Notwithstanding the foregoing, a reserve auction will be
considered as successfully closed if at least one bid above the Reserve Price is received
prior to the Auction End Date.
Immediately after any auction is successfully closed an e-mail is sent to both the Winning
bidder and the seller providing each of them the contact information of the other party
(contact phone number if allowed by them when bidding/selling) to enable them to get in
touch with each other to fulfil the transaction. Please note that the contact information that
will be sent out will be the information that is provided by the Users during the Registration
process on esoouk.com.
3. Keyword Spam
Keyword spamming occurs when members place brand names or other inappropriate
keywords in a title or description for the purpose of gaining attention or diverting members
to a listing. Keyword spamming in listings is not permitted on esoouk.com. The text sellers
place in listings must be directly relevant to the item being sold.
Violations of this policy may result in Listing cancellation and Account suspension
Term 9: Leaving Comments (User Feedback)
1. Feedback
We encourage buyers and sellers on the Site to provide leave comments (feedback) to
each other after the transaction has closed; this helps all Users to know what it is like to
deal with the said buyer/seller. After you conduct a transaction, we encourage you to leave
feedback for the buyer or seller that you dealt with to built user Reputation. Please
remember that you cannot retract the feedback once you have left it. Your feedback will be
displayed along with your user ID. esoouk.com will not be responsible for the feedback
that you post on the Site and you should be careful about making comments that are not
factual in nature.
You may not take any actions that may undermine the integrity of the Reputation
(feedback) system. If you continue to receive negative feedback ratings, esoouk.com
reserves the right to suspend your membership, and you will be unable to list, buy or bid
on the Site.
Export- You acknowledge that your feedback consists of comments left by other Users and
a composite feedback number compiled by esoouk.com, and that the composite number
without the comments does not convey your full user profile. As feedback ratings are not
designed for any purpose other than for facilitating trading between the Users, you agree
that you shall not market or export your esoouk.com Reputation (feedback) rating in any
venue other than on the esoouk.com.
Import- We do not provide the technical ability to allow you to import feedback from other
websites to esoouk.com because a composite number, without the corresponding
feedback does not reflect your true online reputation within our community.
Term 10: Warranty & Liability
1. No Warranty
esoouk.com and its suppliers provide the Site and services "as is" and without any
Warranty or condition, express, implied or statutory and specifically disclaim any implied
Warranties of title, merchantability, fitness for a particular purpose and non-infringement.
You expressly agree that your use of the Site is at your sole risk.
2. Limitation of Liability
In no event shall esoouk.com or its suppliers be liable for any direct, indirect, incidental,
special, incidental, consequential or exemplary damages, including but not limited to,
damages for loss of profits, goodwill, use, data or other intangible losses arising out of or
in connection with the Site, its services or this agreement (however arising, including
negligence). esoouk.com's liability in any circumstance is limited to the amount of fees, if
any, paid by you to esoouk.com. esoouk.com, its associates and technology partners
make no representations or Warranties about the accuracy, reliability, completeness,
currentness and/or timeliness of any content, information, software, text, graphics, links or
communications provided on or through the use of the Site or that the operation of the Site
will be error free and/or uninterrupted. Consequently, esoouk.com assumes no liability
whatsoever for any monetary or other damage suffered by you on account of:
2.1. The delay, failure, interruption, or corruption of any data or other information
transmitted in connection with use of the Site; and/or
2.2. Any interruption or errors in the operation of the Site. You expressly understand and
agree that esoouk.com shall not be liable for any direct, indirect, incidental, special,
consequential or exemplary damages, including but not limited to, damages for loss of
profits, goodwill, use, data or other intangible losses (even if esoouk.com has been
advised of the possibility of such damages).
3. Indemnity
You agree to indemnify and hold us esoouk.com and (as applicable) our parent,
subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim
or demand, including reasonable legal fees, made by any third party due to or arising out
of your breach of the User Agreement or the documents it incorporates by reference, or
your violation of any law or the rights of a third party.
4. Relationship and Notice
None of the provisions of the User Agreement shall be deemed to constitute a partnership
or agency between you and esoouk.com and you shall have no authority to bind
esoouk.com in any manner whatsoever.
Except as explicitly stated otherwise, any notices shall be deemed given 24 hours after
email is sent, unless the sending party is notified that the email address is invalid.
Alternatively, we may give you notice by certified mail, shipping prepaid and return receipt
requested, to the address provided to us during the registration process. In such case,
notice shall be deemed given 3 days after the date of mailing.
5. Arbitration
If any dispute arises between you and esoouk.com during your use of the Site or
thereafter, in connection with the validity, interpretation, implementation or alleged breach
of any provision of the User Agreement, the dispute shall be referred to a sole Arbitrator
who shall be an independent and neutral third party identified by esoouk.com. The place of
arbitration shall be the UK. The Local Arbitration & Conciliation laws; shall govern the
arbitration proceedings. The arbitration proceedings shall be in the English language.
6. Governing Law
The User Agreement shall be governed and construed in accordance with the laws of
England and Wales and any disputes will be decided only by the Courts of England and
Wales.
Term 11: Prohibited Listings
There are certain items that may not be sold or promoted on esoouk.com for legal
reasons. We at esoouk.com may end a listing early if it breaches one of our stated
policies. In such cases. esoouk will try to notify the seller by email when a listing has been
ended, this may not necessarily always be the case and we hold the right to end an
auction that breaches any of our policies without any notice.
Before you list your item it is a good idea to review our Prohibited and Restricted Items
policy to see if it is on the list of what may NOT be sold on esoouk.com. These guidelines
and policies are designed to help you trade safely, and legally on esoouk.com
These policies involve:
Prohibited items – These items may NOT be listed on esoouk.
Alcohol
Pubs,bars,clubs
Pornography or the promotion of Sex and Nudity
Counterfeit Currency
Firearms and Ammunition
Stolen Items
Promoting Terrorism
Gambling machines, books or anything related to it
Knives or weapons that can inflict and cause harm
Hazardous chemicals, liquids, sprays etc
When policy breaches occur, we will try to email the seller, that a listing has been ended.
Learning about esoouk's selling policies before you list an item will help you to avoid
unintentionally breaking rules (including the law). esoouk's selling policies are updated to
respond to marketplace, community and security issues, so it is important to check them
regularly for changes.
esoouk's policies are intended to:
• Support government laws and regulations
• Minimise risks to sellers
• Provide equal opportunity to all sellers
• Protect intellectual property rights
• Provide an enjoyable buying experience
• Support the values of the esoouk Community
Breaches of esoouk policies can result in a range of actions, including:
• Listing cancellation
• Forfeit of esoouk fees on canceled listings
• Limits on account privileges
• Loss of esoouk membership
• Account suspension
Thanking you for all your support and cooperation in maintaining a safe trading
environment!
PRIVACY POLICY
Information collected on esoouk.com will not be sold, shared or rented with others.
esoouk.com's privacy policy covers the collection and use of personal information that may
be collected by esoouk.com anytime you interact with esoouk.com, such as when you visit
our website, when you purchase esoouk.com products and services, or when you call our
community support team. Please take a moment to read the following to learn more about
our information practices, including what type of information is gathered, how the
information is used and for what purposes, to whom we disclose the information, and how
we safeguard your personal information. Your privacy is a priority at esoouk.com, and we
go to great lengths to protect it.
Registration Form:
esoouk.com requires information from our users on the Registration Form. Here customers
must provide contact information (like name, address email address D.O.B) and we
require your Paypal email address information to be filled in under "manage accounts –
direct payment settings" in "My esoouk", section. This information is used to allow you to
receive and make payments via the website and for billing purposes. If we have trouble
collecting an invoice that it overdue, the above contact information is used to get in touch
with our users.
Cookies :
Cookies are small, harmless text files stored on your computer. We may use cookies to
store login information. Cookies are not used for any other purposes. We do not use
cookies to collect any information about you, your usage of our website or anything else.
Log Files:
We use IP addresses to analyze trends, administer the site, track user's movement, and
gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Links & Other Businesses:
esoouk.com may contain links to other sites. Please be aware that esoouk.com does not
control or affirm the privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies solely
to information collected by esoouk.com.
Parties other than esoouk.com provide services or sell product lines on this website. For
example, businesses and individuals offer products via our website through banner
advertising. In addition, we provide links where possible to the websites of affiliated
companies and certain other businesses. We are not responsible for examining or
evaluating, and we do not warrant or endorse the offerings of any of these businesses or
individuals, or the content of their websites.
esoouk.com does not assume any responsibility or liability for the actions, products, and
content of any of these and any other third parties. You can tell when a third-party is
involved in your transactions, and we may share customer information related to those
transactions with that third-party. You should carefully review their privacy statements and
other conditions of use.
Credit and Debit Card Payments:
esoouk.com allows customers to purchase using credit or debit card (major credit cards).
To ensure absolute security and privacy, we entrust all credit card transactions through our
Paypal payment gateway, one of the worlds leading credit card payment solutions
providers. Where credit card orders are placed directly from our website, the entire order
process is fully automated by Paypal and no human will see the credit/debit card number/s.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as Address), or if a user no
longer desires our service, we will endeavour to provide a way to correct, update or
remove that user's personal data provided to us. This can be done by contacting us via the
"Contact Us" link from the home page or via "My esoouk", where the user can manually
update personal details.
Amendments:
We may amend our Privacy Policy and Terms and Conditions or any other policies that we
have in effect i.e. Prohibited policy at any time by posting the amended terms on the site.
All amended terms shall take effect 30 days from the time it is posted on the
announcement board.
Other:
We reserve the right to repeat comments about our products made in communications with
us for marketing purposes. esoouk.com prohibits the use of personal information and
personal contact details anywhere on the Site except in the registration form, and such
posting of personal information will lead to your account being suspended as outlined in
our user agreement , Term3, section 1.9 . This policy is enforced to protect our users from
fraud and identity theft. We strive to ensure the integrity and privacy of your personal
information, kindly help us to ensure the same.
esoouk.com requires your consent during the registration process to occasionally send
you promotional emails from esoouk.com. These emails announce new changes and
features added to the site to enhance your auction experience as well as any special
promotional auctions that maybe hosted by esoouk.com.