With so many items available on esoouk, knowing how to find what you want can save you valuable time |
Bidding & Buying (13) Great deals are everywhere on esoouk. Whether you want to buy something at a fixed price, or take pa |
Whether you’re starting your own business, or cleaning out your closet, we’ll give you
the tips an |
esoouk's policies help to create a safer, fair and enjoyable trading experience for all esoouk membe |
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| How do I buy an item? You can shop for almost anything on esoouk. Here's how to get started: 1. Find an item.Enter keywords into the search box at the top of any page,... | | I won an item but no longer want to buy it. What should I do? A bid or purchase on esoouk is considered a contract and you’re obligated to purchase the item. However, if you feel that you have a legitimate reason for not buying the item, you can contact... | | How do I contact a seller? If you have questions about an item, you can get answers directly from the listing: 1. Click the Ask a question in the listing.
&nbs... | | How long should I wait for the seller to contact me? If you have a question, it's perfectly fine for you to make the first contact with the seller, using the Ask a question link in the listing.Remember, many esoouk sellers keep regu... | | What are listings with variations? Some listings show items that have options you can choose from. For example, a T-shirt can come in various sizes or colours. For such listings, you’ll see a section in the listing where you c... | | I found something to bid on, but I’m having trouble making sense of the information. Before you bid, review the item description, seller information, and return policy. If you have any questions, email the seller.... | | I received a request to buy an item outside esoouk what do I do? If a seller (or someone claiming to be a seller) contacts you to complete a sale outside esoouk, don’t accept the offer. Sales that take place outside esoouk aren't eligible for esoouk servic... | | What’s a reserve price? A reserve price is the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price, the seller is not required to sell the... | | Why did the Buy It Now option disappear? Buy It Now gives you the chance to buy an item immediately, but you have to act before bidding begins. Once someone bids, the Buy It Now option disappears. The listing then proceeds as a regu... | | I’m having trouble keeping track of everything I'm bidding on and buying. Use My esoouk You can follow your bids, purchases, and the items you're interested in, as well as your selling activity and messages from other members and esoouk.... | | An item I bought isn't showing up in My esoouk. Items are generally available in My esoouk for 60 days. If it’s been less than 60 days, the item may have been removed. Check your Messages in My esoouk to see if you’ve received a... | | I want to delete or remove an item in My esoouk. Go to My esoouk. On the left side of the page, select the appropriate category of the item. Then, next to the item name, select the check box next to the item, and click the Remove or Delete ... | | I didn't receive an item I paid for. Does esoouk offer insurance? We don't offer an insurance programme. However, if you don't receive an item you paid for, First, contact the seller to let the seller know there's a problem. Most problems can be worked out ... |
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